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Refund policy

We want you to love every piece you order. If something isn’t quite right, we’re here to help.

Returns
  • Returns are accepted within 14 days of receiving your order.
  • Items must be unused, unwashed, and in original condition with all tags attached.
  • Final sale items are not eligible for return or exchange.

Exchanges
  • We offer exchanges for size or style, subject to availability.
  • If the item you want is unavailable, you may receive store credit.
Store Credit / Refunds
  • Approved returns will be issued as store credit or refund to the original payment method (excluding shipping fees).
  • Store credits never expire.

How to Start a Return

Email us at info@reliiq.ca with your order number and item details. Our team will guide you through the quick return process.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours so we can make it right right away.